SHIPPING
Where Do you ship?
We ship to the US 50 states. Priority 3 days USPS service is calculated and added to your order at check out. Call us to arrange a shipping via a different courier like UPS or FedEx.
International shipping is also available. Call or email us with your order and address where you need it shipped to and we will help you calculate the shipping cost. email: stusa@stovesparts.com
How long does shipping take?
We usually ship your order within 1 day after we receive it.
Will I be charged for taxes?
We charge the FL Sales Tax of 6.5% to your order.
RETURNES
What is your returns policy?
Returns are accepted within 7 days after you receive your order.
Items should be without use if you received the wrong part, or slightly used if you are not satisfied with the product.
Do you refund?
.Please call us or email us before you return any item. We will issue a return authorization (RA). This will ensure your refund once the return has been received.
Still got questions? Contact us>
PAYMENT & WARRANTY
What forms of payments do you accept?
We accept Visa, Mastercard and Paypal at check out.
We also accept payments via Cashapp, Venmo or Zelle. Call us to arrange payments via these apps.
What are your warranty terms & conditions?
Our products have a lifetime warranty of 1 year from the date of your purchase. The warranty applies to defective or malfunctioning products within the lifetime.
FAQ
ANSWERS? WE'VE GOT THEM.
Here are the questions we are most frequently being asked: